National World - Print Subscribers - Privacy Notice
Who are we?
National World plc, a public company incorporated in England and Wales under number 12021298 with registered office at Suite E3, Joseph's Well, Hanover Walk, Leeds LS3 1AB or a subsidiary of National World plc including National World Publishing Limited, a private company incorporated in England and Wales under number 11499982 with registered office at Suite E3, Joseph's Well, Hanover Walk, Leeds LS3 1AB (“NW”, “we”, “us” and “our”) is the owner and operator of the Products.
You can find out more about who we are and what we do at https://corporate.nationalworldplc.com/about-us.
Background
This privacy notice (the “Privacy Notice”) will inform you as to how we look after your personal data (“Personal Data”) when you subscribe to one of our print titles and any related or linked documents (“Products”). It is important that you read this privacy notice carefully, along with any other privacy notices or policies we may provide. We keep our privacy notice under regular review. This version was last updated on the date given at the foot of this page. This Privacy Notice supplements any other privacy notice or fair processing notice we may provide to you and is not intended to override them. Where we make substantive changes to this Privacy Notice and how we process your Personal Data, we will notify you of those changes.
References to data protection laws include the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 (DPA 2018) and The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PERC) as amended or superseded.
What is personal data?
Personal Data is any data or information from which an individual can be identified. It does not include data where the individual’s identity has been removed (anonymous data). Our Products are not directed at children under 16, and we do not knowingly collect, use or disclose Personal Data from anyone under the age of 16. If we become aware that we have unknowingly collected Personal Data from a child under the age of 16, we will make reasonable efforts to delete such data from our records.
Purpose of this Privacy Notice
This Privacy Notice aims to give you information on how we collect and process your Personal Data through your use of our Products. It is also intended to inform you about the choices you have regarding our use of, and your ability to correct, that Personal Data. If you have any questions or concerns regarding this Privacy Notice, please contact us by email at: [email protected]
Information we collect about you
| We may collect, use, store and transfer different kinds of Personal Data about you, which may include: |
- Your name, title, date of birth and gender
- Your address, email address and telephone number i.e. personal information which you knowingly give us through subscription
- Your bank account or payment details
- Details of your marketing communication preferences from us and our third parties
|
| You may give us this Personal Data by corresponding with us by email, phone or post. This includes Personal Data you provide when you: |
- correspond with us; and
- request marketing communications
|
How do we use your Personal Data?
We may use your Personal Data for the following reasons:
- To satisfy a contract we have with you and provide goods or services you have requested as part of that contract
- To ensure that we meet our legal obligations
- To process payments for our goods and services
- To organise and deliver events
- To contact you regarding a competition or prize draw you have entered
- To monitor and improve the service we provide to you
- To provide marketing communications
- Where necessary to protect individuals from harm or injury
Your duty to inform us of changes
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed of any changes to your Personal Data during your relationship with us.
If you fail to provide us Personal Data
Where we need to collect Personal Data under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you for subscription to our Products. In this case, we may cancel a product or service you have with us and notify you of such cancellation.
Change of Purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, which is compatible with the original purpose. You may request an explanation of how the processing of your Personal Data for the new purpose is compatible with the original purpose by contacting us at [email protected].
If we need to use your Personal Data for an unrelated purpose, we will notify you and explain the lawful basis that allows us to do so. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is permitted or required by law.
Disclosures of Personal Data
As part of fulfilling our contractual obligations we may have to share your Personal Data with third party processors.
The following third parties may have access to your personal information for the purposes noted below:
- Service providers: we use a range of service providers in order to effectively operate our business, for example providers of subscription voucher services.
- Event organisers: where we hold events, we may share your personal information with third party organisers of the event including caterers and venues, for example. We may also share your name with the venue for the purposes of administering a guest list. This information will only be shared where you have signed up to an event or requested to receive event marketing material.
- Competition prize providers: where you enter one of our competitions, we may share your information with the third party who is supplying the prize to ensure they are able to provide you with any prize that you may win. We may also pass your contact details to the prize provider if you have requested to receive their marketing material.
- We are part of a group structure of companies, and your personal information may require to be transferred to one of our subsidiaries or affiliates in order to ensure the proper functioning of our business.
- Any other person who is authorised to act on your behalf.
- Regulators, government departments, law enforcement authorities, tax authorities, accountants, insurance companies, lawyers and other professional advisers.
- Any relevant dispute resolution body or the courts.
- Persons in connection with any sale, merger, acquisition, disposal, reorganisation or similar change in our business.
We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
Except as provided above, we will not share personal information with any other third parties without informing you beforehand, unless required by, or in connection with, law and/or regulatory requirements.
We will not sell, trade or lease your personal information to others.
Transfer of Personal Data outside the UK
We may transfer personal information outside the UK where our service providers host, process, or store personal information outside the UK. Where this is the case we use contractual arrangements and safeguards to protect this personal information (as required by Article 46 of the UK GDPR), these safeguards include:
- The country to which the personal information will be transferred has been deemed to provide an adequate level of protection for personal information by the Information Commissioner's Office (ICO). For further details, visit https://ico.org.uk/.
- Where we use certain service providers, we may use specific contractual clauses set out by the ICO which give personal information the same protection it has in the UK. For further details, see https://ico.org.uk/.
Data Security
We limit access to your Personal Data to those employees, agents, contactors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and remain subject to confidentiality obligations.
Data Retention
We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, you may ask us to delete your Personal Data (see “Your rights” below). We may anonymise your Personal Data (so that it can no longer be associated with you) in certain instances for research or statistical purposes and to help us develop and improve our services. In these circumstances, we may use your Personal Data indefinitely without further notice to you.
Your rights
You have a number of rights concerning the way that we use your Personal Data. At any time, you have the right to:
- request access to your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
- request correction of Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. Please note, we may need to verify the accuracy of any new details you provide.
- request erasure of your Personal Data. This enables you to ask us to delete Personal Data where there is no good reason for us continuing to process it. This may also apply where you have successfully exercised your right to object to processing (see below), where we may have processed your data unlawfully or where we are required to delete your Personal Data to comply with local law. Please note, however, that we may not always be able to comply with your request for erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- object to processing. This enables you to object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your personal situation, which makes you want to object to processing on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
- withdraw consent. You may withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
- request to transfer data. This enables you to request the transfer of your Personal Data to you or a third party. We will transfer the data in a structured, commonly used, machine readable format. This right applies only in respect of automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
If you wish to exercise your rights listed above, please contact us at [email protected].
Exercising your rights
When you exercise your rights, we may need to ask for information to help us confirm your identity to ensure that your Personal Data is not disclosed or shared with any person who is not authorised to receive it. We may also ask for clarification or further information in relation to your request to enable us to efficiently comply with your request.
We try our best to respond to all legitimate requests timeously and within one month. However, it may take us longer than a month for more complex requests or if you have made multiple requests. In such circumstances, we will make you aware of the likely timescales and keep you updated of our progress.
You do not have to pay a fee to exercise any of your rights. However, we can and may charge a reasonable fee if your request is excessive, repetitive or unfounded. We may also refuse to comply with your request in such circumstances.
Contact Information
If you have any questions, concerns or comments about this Privacy Notice, wish to exercise any of your rights or if you wish to contact us about the personally identifiable information held about you, please write to us or email us with the details below:
Address: For the attention of the Data Protection Officer, National World Publishing Limited, 83 Princes Street, Edinburgh EH2 2ER
Email: [email protected]
If you have any concerns about our use of your information, you also have the right to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of Personal Data in the UK, via their helpline on 0303 123 1113. We would appreciate the opportunity to address your concern so please contact us in the first instance.
Updated November 2024
